Privacy Policy
Last Updated: January 7, 2026
At Soora ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services, including but not limited to Naia and any other applications we develop.
1. Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: When you register for an account, we may collect personally identifiable information, such as your name, email address, and profile information.
- Usage Data: We automatically collect certain information when you use our apps, including your device type, operating system, app version, and interaction data.
- User Content: Information you voluntarily provide within our apps, such as notes, calendar entries, memories, and preferences.
- Device Information: We may collect information about your mobile device, including device model, operating system version, unique device identifiers, and mobile network information.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your experience within our apps
- Enable features that require data synchronization between users (e.g., shared calendars in Naia)
- Communicate with you about updates, support, and promotional offers
- Analyze usage patterns to enhance app functionality
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With other users you choose to share data with through app features (e.g., your partner in Naia)
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- With service providers who assist us in operating our apps (under strict confidentiality agreements)
- In connection with a merger, acquisition, or sale of assets (with notice to users)
4. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data centers with physical security measures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: The right to request access to your personal data
- Correction: The right to request correction of inaccurate data
- Deletion: The right to request deletion of your personal data
- Portability: The right to receive your data in a portable format
- Objection: The right to object to certain processing of your data
- Restriction: The right to request restriction of processing
- Withdraw Consent: The right to withdraw consent at any time
To exercise any of these rights, please contact us at hey@soora.ai.
7. Children's Privacy
Our services are not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your personal data remains protected in accordance with this Privacy Policy.
9. Third-Party Services
Our apps may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our apps.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, and where appropriate, notifying you via email or in-app notification. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Soora
Email: hey@soora.ai
Address: 7906, 1021 E Lincolnway, Cheyenne, WY 82001, Laramie, United States